Peace of Mind

You won't have to worry about the security and privacy of your account holders' healthcare information. Stringent security measures have been built into our technology infrastructure and operating policies.

Technology Design & Policies

  • Multi-layer security at the application, middleware and database levels
  • Encrypted web applications, web services, file transfers and database records
  • Session-level authentication tokens
  • Member sign-in and security measures, including verification image
  • Hosting in secure, enterprise-class, redundant data centers
  • Comprehensive activity logging for audit trails

Operating Policies

  • Documented application access and password protocols
  • Extensive mandated training on HIPAA and PHI policies and standards
  • Biometric or proximity card access to member service areas
  • Third-party vulnerability evaluations and audit systems