Form follows function with Acclaris' reporting technology, with at-a-glance dashboards and advanced options that enable real-time visibility into claims processing, funding levels and support performance so that:

  • claims data can be evaluated, and adjustments made, more quickly;
  • trend lines can reveal opportunities for member engagement and future planning;
  • members can manage their CDH accounts, significantly lowering the need for paper statements and call center support; and
  • service levels can be monitored to ensure member satisfaction.

The on-demand reports module utilizes open source business intelligence and reporting functionality covering both current and historical data. We follow a philosophy of complete transparency—within specified security parameters—for both plan usage and Acclaris' production throughput.

Key Client Reports

  • Member-level activity
  • Claim exposure risk
  • Plan usage data
  • Balances by program/account
  • Contributions by period
  • Disbursements by period
  • Payment registers
  • Debit card transaction status
  • Help ticket status
  • Payment-void reissue
  • Paid & denied claims

Key Member Reports

  • Election data
  • Deposits
  • Account balances
  • Claim status: received, approved, denied, pending, and paid
  • Help ticket status